American Airlines begins a pilot offering of in-flight Internet service
Monday, January 21st, 2008American Airlines has started to test full-service, high-speed broadband Internet service one airplane. It estimates that by the summer it will offer Internet service on all its Boeing 767-200 aircraft and then slowly add service to all its aircraft.
The service will be provided on the aircraft to passengers’ wireless devices, including laptops and Apple iPhones. For flights of more than three hours, wireless service will cost $12.95, with a charge of $10.00 planned for shorter flights. American will earn a small amount of revenue from the service, but an American Airlines official Backelin said its main goal was to improve its customers experience.
American is subcontracting the service to an outside company. which has a license from the Federal Communications Commission to provide wireless and broadband services to business and commercial aircraft in the continental U.S.
The WiFi connection will work only for data communication. Cellphone and voice over Internet service will not be offered or available because the FAA hasn’t approved the use of cellphones in flight
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