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HOME > PASSPORTS
> Mutilated Passport
Information, Applications and Procedures for:
Replacing a Mutilated/Damaged Passport for Adults
(16 Years and older)
Mutilated/Damaged US Passports - Requirements and Instructions
What is a mutilated or damaged Passport?
Examples of mutilated Passports:
- A Passport which has been damaged in any way which may have caused the lamination to come loose, so that a fraudulent photo could be inserted in the passport.
- The Passport has been exposed to water causing the ink to run.
- The Passport has been cut or torn.
- The Passport has been marked on in a manner to change the appearance or make any part of it unreadable.
- The Passport has been damaged beyond normal wear and tear.
There are three steps to replacing a Mutilated US Passport.
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Gather Documents to take to an Acceptance Agent.
- You must appear in person before an Acceptance Agent.
- Acceptance agents are at designated Post Offices and Court Houses throughout the United States.
- Inform the Acceptance Agent that you are using an expediting service to "hand carry" your passport application to the passport agency for processing. The Acceptance Agent will witness you sign the DS-11 Application for U.S. Passport form and seal your passport information documents in an envelope and return the sealed envelope to you.
- Locate the nearest Acceptance Agent here. You can also call 1-800-275-8777 for the location nearest you.
- You must take your Mutilated Passport with you to the Acceptance Agent
to be included inside the acceptance agent envelope.
- Your mutilated Passport will not be returned to you.
Note: Mutilated passport applicants between the ages of 16 and 17 must appear with one parent to co-sign the application. Information on New Passports for Minors under 16 here. |
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Click here to fill out an A Briggs Passport & Visa Expeditors order form.
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Ship your Passport Application to A Briggs Passport & Visa Expeditors. |
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NOTE: If you are departing the U.S. within 4 business days, you must call A Briggs to ensure processing prior to your departure date.
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Items Required for Acceptance Agent (bring all items with you) |
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| A |
Proof of Citizenship |
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Your mutilated Passport is not
proof of citizenship and cannot be used for that purpose.
You must have an original or certified copy of your birth
certificate, naturalization papers or old passport, other
than your mutilated passport.
If you do not have your Birth Certificate, you can obtain
information about ordering a certified
copy of your birth certificate here.
Requirements
for Acceptable Forms of Birth Certificates can be found
here. (All proof of citizenship documents will be returned
to you with your new passport.) |
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| B |
Proof of Identity |
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In order to prove your identity to the passport acceptance agent, you will be required to show a driver's license or state-issued identification issued more than six months ago. Official government or military picture identification is also acceptable.
If you do not have this identification,
Supplemental Identification described here. |
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| C |
DS-11 Application for a New Passport |
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Click on the link at the bottom of this section ("Section C") to create your DS-11 Application for U.S. Passport. You will be asked to enter your personal information. After entering your personal data, click on "Create Form" which will create your completed DS-11 Application for U.S. Passport application.
Print two copies of the completed DS-11 form. Do not sign the DS-11 until you are instructed to do so by the Acceptance Agent. Give one DS-11 to the Acceptance Agent to be placed inside the sealed envelope. The second DS-11 is to be placed inside the shipping envelope to A Briggs.
Application for U.S. Passport DS-11 here. |
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| D |
DS-64 Application |
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Complete the DS-64 Statement Regarding Lost or Stolen Passport Form.
The following questions,
“How was passport lost or stolen” and
“What efforts have you made to recover the passport,”
should be answered in detail.
DS-64 Statement Regarding Lost of Stolen Passport Form here. |
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| E |
Passport Photos |
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You will be required to submit two (2) identical passport photographs. Photographs must be taken by a passport photographer. Homemade photos are not acceptable and most often cause a delay in passport issuance.
Passport Photo Requirements |
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| F |
Proof of Departure |
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Submit a copy of your computer-generated itinerary or your ticket from an airline, travel agency, or online booking agency showing your departure date from the U.S. FAX or photocopies are acceptable. Please include one copy inside the sealed envelope and one copy outside of the sealed envelope.
If you are unable to provide a trip itinerary,
click here for other forms of Proof of Departure. |
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| G |
Government Fees |
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Two checks or money orders, one payable to
U.S. Department of State for $135 (or $120 for Children under
16) and the second for $25 payable to the courthouse or post
office (the acceptance agent fee).
Please include your date of birth on the memo line of the check. Starter checks for new bank accounts are not acceptable. |
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| H |
Letter of Authorization |
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Submit a Letter of Authorization giving A Briggs the authority to submit your application and pick up your passport when issued. Provide two originally-signed Letters of Authorization - One copy should be inside the sealed envelope and one copy outside the sealed envelope.
NOTE: Each copy MUST contain your original signature preferably in Blue Ink. Fax or photo copies of your signature are NOT acceptable - both letters must contain original signatures.
Click here for the A Briggs Letter of Authorization. |
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Payment, Online Order Form and Shipping Information |
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| A |
Online Order Form and Payment |
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You
must complete the Online Order Form.
The order form gives us your name, address, shipping information
and payment method. Multiple applicants can be entered using
one order form. Please print two copies of the confirmation
page. Include one copy with the documents you ship to us and
keep one copy for your records.
While completing the online order form in this step, you
will be asked how you want to pay A Briggs. You may pay our
fees online with a credit card or enclose a personal or business
check or money order.
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Shipping
Instructions |
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Shipping
Address |
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Kemal Cagri
A Briggs Passport & Visa Expeditors
1921 Sunderland PL NW
Washington, DC 20036
202-338-0111 |
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Specific Shipping Notes |
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Federal Express

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On the FedEx air bill, check
the box in 4a "FedEx Priority Overnight"
Do NOT ship "First Overnight." This will delay the delivery
of your package.
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UPS
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The UPS Shipping Document
must indicate "UPS Next Day Air". Any other type of UPS
service is NOT acceptable. |
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DHL
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For shipments via DHL, please follow
the instructions carefully when completing the air bill. |
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USPS
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For shipments via USPS Express
Mail or other shipping providers, please follow the
instructions carefully when completing the air bill. |
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Note:
Additional shipping costs must be charged to a credit card
for each package shipped to an international destination and
the following locations: Alaska, Hawaii, and all U.S. Territories.
Saturday Delivery is an additional $14 when available
to US destinations.
Failure to follow these instructions may cause a delay
in processing, and could also result in additional charges
on your order for shipping, such as: before 8:00am delivery,
Saturday Delivery, etc. If you have any questions, please
do not hesitate to call us toll free at 1-800-806-0581. |
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Passports |
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8-14 Days |
$65.00 |
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5-7 Days |
$125.00 |
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1-4 Days |
$175.00 |
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Same Day |
$245.00 |
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Visas |
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Non-Rush |
$55.00 |
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Rush |
$115.00 |
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Same Day |
$165.00 |
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